WhatsApp hosts second business summit in India: Key announcements, features unveiled and more
WhatsApp has introduced new tools at its Business Summit in Mumbai, aiming to enhance customer connections and streamline business operations. These updates include direct payment options via QR codes, in-app calling with AI-powered customer support, and centralized campaign management across Meta platforms. WhatsApp is also expanding its reach by partnering with state governments to offer citizen service chatbots.
WhatsApp has introduced new tools at its Business Summit in Mumbai, aiming to enhance customer connections and streamline business operations. These updates include direct payment options via QR codes, in-app calling with AI-powered customer support, and centralized campaign management across Meta platforms. WhatsApp is also expanding its reach by partnering with state governments to offer citizen service chatbots.
