Amazon accused of tricking customers into buying Prime subscription, to go under trial next month
The FTC is suing Amazon, alleging the e-commerce giant misled millions into Prime subscriptions and deliberately complicated cancellations. The agency claims Amazon used manipulative “dark patterns,” even reversing fixes that improved clarity to maintain subscriber numbers. Amazon denies wrongdoing, asserting customer-first practices.
The FTC is suing Amazon, alleging the e-commerce giant misled millions into Prime subscriptions and deliberately complicated cancellations. The agency claims Amazon used manipulative “dark patterns,” even reversing fixes that improved clarity to maintain subscriber numbers. Amazon denies wrongdoing, asserting customer-first practices.
