DGCA issues new refund rules: Airlines to offer 48-hour look-in period to make changes & refunds to be made within 14 days
Airlines must now offer a 48-hour 'look-in option' for ticket cancellations or amendments without extra charges, provided the departure is at least 7 or 15 days away for domestic or international flights, respectively. Refunds will be processed within 14 days, and name corrections within 24 hours of booking on airline websites are free of charge.
Airlines must now offer a 48-hour 'look-in option' for ticket cancellations or amendments without extra charges, provided the departure is at least 7 or 15 days away for domestic or international flights, respectively. Refunds will be processed within 14 days, and name corrections within 24 hours of booking on airline websites are free of charge.
