Odisha government launches unified WhatsApp chatbot for 120 citizen services
The Odisha government has partnered with Meta to launch "Ama Sathi," a unified WhatsApp chatbot providing access to over 120 citizen services for 45 million residents. Chief Secretary Manoj Ahuja unveiled the initiative, emphasizing its role in convenient, last-mile service delivery. Key services include obtaining certificates, licenses, and accessing benefits, available in both Odia and English with voice capabilities.
The Odisha government has partnered with Meta to launch "Ama Sathi," a unified WhatsApp chatbot providing access to over 120 citizen services for 45 million residents. Chief Secretary Manoj Ahuja unveiled the initiative, emphasizing its role in convenient, last-mile service delivery. Key services include obtaining certificates, licenses, and accessing benefits, available in both Odia and English with voice capabilities.
