QR-based OPD system trips patients at Hyderabad's Gandhi hospital
Gandhi Hospital's new digital registration system, intended to cut queues, is creating significant hurdles for many low-income patients. Many lack smartphones or digital literacy, making the QR code-based process and ABHA app difficult to navigate. This has led to persistent long lines at traditional counters, despite the hospital's aim to streamline services.
Gandhi Hospital's new digital registration system, intended to cut queues, is creating significant hurdles for many low-income patients. Many lack smartphones or digital literacy, making the QR code-based process and ABHA app difficult to navigate. This has led to persistent long lines at traditional counters, despite the hospital's aim to streamline services.
