SBI banks on 13.5k new hires to improve customer service
SBI is bolstering customer service by hiring 13,455 junior associates as part of a larger recruitment drive. The bank is also focusing on customer satisfaction through real-time measurement tools and has increased claim settlement limits for heirs to ₹15 lakh. Despite the hiring spree, the overall employee count is expected to rise marginally to 2.36 lakh by March 2025.
SBI is bolstering customer service by hiring 13,455 junior associates as part of a larger recruitment drive. The bank is also focusing on customer satisfaction through real-time measurement tools and has increased claim settlement limits for heirs to ₹15 lakh. Despite the hiring spree, the overall employee count is expected to rise marginally to 2.36 lakh by March 2025.
