GST 2.0 complaint portal: National Consumer Helpline gets almost 3,000 complaints; ministry 'keeping watch on this'

Consumer Affairs Secretary Nidhi Khare announced nearly 3,000 complaints have reached the National Consumer Helpline since GST 2.0, alleging retailers fail to pass on tax cuts. The ministry is actively monitoring misleading discounts using AI, forwarding cases to CBIC.

Sep 29, 2025 0

GST 2.0 complaint portal: National Consumer Helpline gets almost 3,000 complaints; ministry 'keeping watch on this'
Consumer Affairs Secretary Nidhi Khare announced nearly 3,000 complaints have reached the National Consumer Helpline since GST 2.0, alleging retailers fail to pass on tax cuts. The ministry is actively monitoring misleading discounts using AI, forwarding cases to CBIC.
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