How India's $54-billion BPO sector is being rewired by AI and Agentic AI

Unlike traditional AI, agentic AI can assess a situation, make decisions, and take independent steps to resolve problems - capabilities that are now being baked into BPO processes

May 20, 2025 0

How India's $54-billion BPO sector is being rewired by AI and Agentic AI
Unlike traditional AI, agentic AI can assess a situation, make decisions, and take independent steps to resolve problems - capabilities that are now being baked into BPO processes
Read More